Team Leader - Non-Medical Claims Assessment

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who we are:

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why choose us:

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and could grow.

About the role:

• The proof of pudding is in eating”. In the realm of Insurance, it all boils down to claims. 
• Our heartbeat is to respond to client pain points and reduce frictions at the claim stage by focusing on a claims journey that is empathy-based, easy to submit claims, and fast in settlement. 
• Here at Insurance, we all possess the ability to cater for and support individuals during their most challenging times and truly make an impact.
• If you want to make a difference you have experience as a Leader of people and want to be part of an amazing team, then just go for it because the job satisfaction is second to none.

Responsibilities will include:

• Team Leadership and Performance Management
• Result and Quality Management
• Reporting

What you will bring:

• Minimum of 3 years functional/practical experience in credit life insurance, funeral and or life insurance claims assessment or administration environment in leadership role is essential.
• Long-term Insurance industry knowledge
• Leadership Principles
• Client Service

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!

Conditions of Employment