Salesforce Business Intelligence Analyst II [Salesforce BI Analyst II]

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Date: 24 Apr 2024

Location: Sandton, GT, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

  • To build value for the product line by solving client and business challenges using data in the Salesforce platform. 
  • To utilise data and analytical skills and experience to build insights and reporting which enable senior decision makers to make better, informed decisions faster.

Education (Minimum)

  • A relevant tertiary qualification in Business Administration or Statistical Sciences

Education (Ideal or Preferred)

  • A relevant qualification in Information Technology - Computer Science or Mathematical Sciences
  • A relevant tertiary qualification in Business Analysis or Similar

Knowledge and Experience

Minimum

  • At least 2+ years’ experience in a similar Business Intelligence Analyst role
  • Experience and knowledge of the ETL (extraction, transform, load) data flows
  • Experience in identifying, quantifying, and subsequently delivering value on how to solve business challenges using data 
  • Experience in analysing complex data sets to solve business challenges
  • Experience in working with data on the Salesforce cloud platform and using the Salesforce SQL language
  • Knowledge and experience in using complex Salesforce (and other) SQL to prepare and analyse data
  • Experience in building data visualisations using tools such as Power BI
  • Experience with stakeholder engagement (including senior management)
  • Experience in and knowledge of managing data quality issues
  • Exposure to and understanding of Agile project management methodology and experience with tools such as Jira
  • Knowledge of data privacy, security regulations, and best practices

 

 

Ideal:

  • Trailhead Salesforce Associate Certificate
  • Previous experience working in Business Analysis / as a Business Intelligence Analyst within the Banking / Financial sector
  • Knowledge of change management principles and practices
  • Knowledge and experience in change management methodology (ADKAR)
  • Knowledge and basic experience in using low/no code AutoML on modelling tools such as Power BI or AWS Sagemaker 
  • Knowledge and experience in lifetime value analysis, propensity modelling, journey mapping, and root cause analysis
  • Applied knowledge of User Experience (UX) reviews through customer interactions and product services
  • Knowledge and experience in automation using software robots built on platforms such as UiPath or Alteryx
  • Programming / Coding: Ability to use scripting languages (such as Python or R) for data analysis and manipulation
  • Basic knowledge and experience in using Version Control (Git)
  • Design thinking
  • Dimensional Modelling
  • The Data Product Life Cycle (DPLC)

Skills

  • Commercial Thinking Skills
  • Facilitation Skills
  • Numerical Reasoning skills
  • Presentation Skills
  • Problem solving skills

Additional Information

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.