Administrator: Client Accounts (Pipeline)

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Date: 15 Apr 2026

Location: Cape Town, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

To contribute towards a consistent client experience by ensuring that client accounts are updated/corrected or closed in line with requests:

  • Apply basic financial / accounting knowledge to perform various accounting actions on clients’ accounts, nominated user accounts and General Ledgers, 
  • Apply specified financial and non-financial transactional codes to update accounts and ensure funds reconciliation on the Bank’s Financial statements.
     

Experience

Minimum:

  • 1-2 years’ experience in a banking, retail, finance, client service environment. 
  • Experience working on SBL (standard banks link)

Ideal:

  • Contact Centre experience and/or function-relevant experience (e.g. collections experience)
  • Capitec Bank experience

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • Certification in Finance or Accounting - Financial Accounting

Knowledge

Minimum

  • Understanding of basic mathematical / financial accounting principles
  • Relevant banking systems

IDEAL:

  • Working knowledge (role specific) of legislation relevant to banking environment (i.a. FICA, National Credit Act (NCA), Consumer Protection Act (CPA), Protection of Personal Information Act (POPI) 
  • Capitec Bank policies, including:
    • Adherence policies
    • Employee Accounts Policy

Skills

  • Administration Skills
  • Attention to Detail
  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Problem solving skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.