Pipeline Consultant: Fraud Operations

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what this job is about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below 

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.

To be part of the journey, follow the steps below:

1.To see what this job is about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below 

Purpose Statement

To leverage expertise in fraud operations and perform purpose-driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats. 

Experience Minimum:

• Minimum 2- 3 years’ experience in any area related to financial crimes.
• Experience of and comprehensive understanding of the South African financial/banking environment
• Familiarity with relevant legislation pertaining to fraud and banking.
• Proficiency in investigation techniques and methodologies
• Understanding of customer care and service protocols
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime
• Familiarity with banking/retail/financial service provider policies, products, and procedures
• Service-oriented mindset.

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

A relevant tertiary qualification

Knowledge Minimum

• Understanding of the South African financial/banking environment.
• Familiarity with relevant legislation pertaining to fraud and banking.
• Understanding and proficiency in investigation techniques and methodologies.
• Understanding of customer care and service protocols.
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
• Familiarity with banking/retail/financial service provider policies, products, and procedures.
• Service-oriented mindset.

Skills

• Communication Skills
• Attendtion to Detail
• Consultation Skills
• Interpersonal and Relationship Management Skills
• Planning, Organising and Coordination Skills
• Problem Solving Skills
• Decision Making Skills
• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Competencies

• Earn and extend trust (Team Contributor)

• Have courage, disagree and commit (Team Contributor)

• Curious and continuously learns (Team Contributor)

• Plan, deliver and raise the bar (Team Contributor)

• Act, learn and adapt (Team Contributor)

• Build one Capitec team (Team Contributor)

• Simplify and make it easy (Team Contributor)

•  Inspire optimism and persistence (Team Contributor) 

Conditions of Employment

Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.