Manager: Capitec Direct

Apply now »

Date: 25 May 2026

Location: Century City, WC, ZA

Company: Capitec Bank Ltd

Apply by: 31 May 2026 

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

To manage the Capitec Direct department to achieve growth in market share and profitability for Capitec’s online sales, supporting the omni channel sales strategy and building and implementing resources, systems, policies, practices, methods and measures that will effectively drive the delivery of the sales strategy.

Experience

  • 5+ yrs management experience within an online/direct sales with a focus on  omni channel sales. Proven record of delivering results in a fast paced, dynamic, results driven environment with frequent change.
  • Experience in a banking, retail, e-commerce or consumer goods industry.
  • Financial services management experience preferable in a retail environment. 

Qualifications (Minimum)

  • Bachelor's Degree in Business Management or Finance

Qualifications (Ideal or Preferred)

    Knowledge

    Knowledge of:

    • Working collaboratively with cross-functional teams that focus on the end-to-end client experience within a sales environment. 
    • Sales analytics tools, CRM systems and technologies. 
    • How to leverage data, technology and client insights to drive growth and enhance client experience
    • Commercial and business drivers of a financial services / retail environment
    • People management and development practices
    • Sales and contact centre knowledge 
    • Client experience principles and practices
    • Operational data analytics and digitization of data
    • Understanding of how omni channel sales and services work
       

    Skills

    • Analytical Skills
    • Communications Skills
    • Negotiation skills
    • Problem solving skills
    • Decision making skills
    • Commercial Thinking Skills
    • Strategic Thinking Skills
    • Interpersonal & Relationship management Skills
    • Leadership Skills
    • Management skills
    • Influencing Skills

    Conditions of Employment

    • Clear criminal and credit record

    Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.