Manager: People Operations

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Date: 29 May 2026

Location: Century City, WC, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

About The Role

Driving operational excellence behind every employee experience  

At Capitec, People Operations sits at the core of how we deliver a seamless, compliant and scalable employee experience. 

As the Manager: People Operations, you’ll lead the engine room of HR - setting the strategy, governance, and operational standards that ensure every people process (from hire to retire) runs with precision, integrity and efficiency. 

This is a high-impact leadership role responsible for enterprise-wide operational stability, data governance, payroll integrity, and the continuous optimisation of HR systems and processes. 

What You’ll Be Responsible For

You’ll operate at both strategic and executional levels, leading: 

 

🔹 Operational Strategy & Execution 

  • Translate People Operations strategy into scalable operational plans 
  • Govern end-to-end employee lifecycle processes and workflows 
  • Drive consistency through SLAs, frameworks, and operating standards 

 

🔹 Governance, Risk & Compliance 

  • Lead enterprise HR compliance, audit readiness, and risk mitigation 
  • Own data governance frameworks and ensure POPIA and regulatory alignment 
  • Strengthen controls, validation processes, and data integrity 

 

🔹 Systems, Automation & Continuous Improvement 

  • Drive a digital-first HR operating model 
  • Optimise HR systems (SAP SuccessFactors) and payroll integrations 
  • Lead automation, workflow optimisation and process re-engineering 

 

🔹 Payroll & Master Data Integrity 

  • Oversee payroll readiness and upstream dependencies 
  • Ensure accurate, audit-ready payroll outcomes 
  • Own employee master data governance and data quality standards 

 

🔹 Leadership & Stakeholder Management 

  • Lead a multi-disciplinary People Operations team 
  • Partner with HR, Finance, Risk, IT and external providers 
  • Influence enterprise-wide adoption of operational standards 
  • Influence enterprise-wide adoption of operational standards 

What You’ll Bring

Experience & Expertise 

  • 8+ years in HR Operations / People Operations / Shared Services in a medium‑to‑large organisation.  
  • Experience leading complex HR operational environments 
  • Strong exposure to HRIS (SAP SuccessFactors), payroll and integrations 
  • Proven track record in governance, risk and compliance 
  • Experience driving large-scale automation and operational transformation

 

Knowledge 

  • HR lifecycle and operational frameworks 
  • Data governance and HRIS architecture 
  • Payroll processes, compliance and audit environments 
  • Process engineering / continuous improvement methodologies 

 

 What sets you apart 

  • Strong systems thinker with a detail-oriented mindset 
  • Comfortable operating in complexity and driving structure 
  • Passion for optimisation, efficiency, and accuracy at scale 
  • Ability to influence at senior leadership and governance forums 

Why This Role Matters

This role ensures that every employee experience is built on a foundation of operational excellence - accurate data, compliant processes, and scalable systems that enable the business to grow confidently. 

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.