Assessor: Life and Credit Life Non-Medical

Date: 18 Oct 2024

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

  • To improve claims operational excellence, increase customer satisfaction, minimize losses for Capitec Insurance through accurate and holistic assessment of non-medical claims, including but not limited to Life and Non-Medical Credit Life Insurance claims ) in accordance with terms and conditions of the policy, S.A legislative frameworks and goals, objectives, processes and standards sets by Capitec Life

Experience

MINIMUM:

  • More than 2 years practical experience in Life and Non-Medical Credit Life Insurance Claims Assessment

IDEAL:

  • Practical experience on assessment of Life and Non-Medical Credit Life Insurance products
  • Occupational certificate of course on long-term life Insurance Claims Assessor

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Business Administration or Forensics

Knowledge

MINIMUM:

  • Understanding of the long-term insurance industry and claims handling processes and 
  • Knowledge of Life and Non-Medical Credit Life Insurance Products
  • Knowlege of relevant legal framework relating to funeral and life insurance claims

IDEAL:

  • Practical experience on assessment of Life and Non-Medical Credit Life Insurance products

What you will be required to do

  • Support Non-Medical Claims Process Set-up
  • Non-Medical Claims Assessment
  • Non-Medical Claims Queries and Complains
  • Stakeholder Engagement

Skills

  • Administration Skills
  • Attention to Detail
  • Decision making skills
  • Numerical Reasoning skills
  • Planning, organising and coordination skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.