Business Analyst II

Date: 13 Nov 2026

Location: Stellenbosch, ZA

Company: Capitec Bank Ltd

About the role:

The Business Analyst enables business value through the analysis, design and implementation of business and technology solutions. Operating with a high degree of independence, the role leads analysis on complex initiatives and acts as a conduit between business, technology, product, operations and other stakeholders.

Responsibilities:

  • To analyse and translate complex business needs into clear business requirements, functional specifications, process designs and implementable solutions.
  • To evaluate feasibility, business value, risk and delivery trade-offs, shape realistic scope and support sound decision-making.
  • To ensure solution effectiveness through requirements traceability, testing, implementation readiness and continuous improvement.

Education (Minimum)

  • A relevant tertiary qualification in Business Analysis or Information Technology

Knowledge and Experience

Minimum:

  • 5+ years' Business Analysis experience across varied and complex business and technology initiatives, working independently with minimal oversight.
  • Strong requirements elicitation, analysis, specification, validation and lifecycle management experience using workshops, interviews, research, observation and data analysis.
  • Business and data analysis, including current and future-state process modelling, functional requirements, context diagrams and other visual analysis artefacts.
  • Experience translating information across business and technical environments and engaging stakeholders at multiple levels.
  • Proven judgement in assessing feasibility, business impact, regulatory and operational considerations, risk, dependencies and delivery trade-offs.
  • Experience shaping scope and phased delivery approaches, including initial release requirements and later enhancements.
  • Functional and business process design, evidence-based solution evaluation and continuous improvement.
  • Experience with ERP or enterprise business systems; SAP experience is advantageous.
  • Agile delivery, Systems Development Life Cycle, project management principles, User Acceptance Testing, implementation and business readiness.
  • Experience reviewing analysis artefacts and providing guidance to promote quality and consistency.

Ideal Experience:

  • Banking or financial services industry knowledge.
  • Experience in complex, regulated enterprise environments and business transformation or enterprise system implementations.
  • Experience supporting vendor or solution selection activities, including RFI and RFP processes.

Skills:

  • Analytical and critical-thinking skills
  • Problem-solving and sound decision-making
  • Requirements analysis and business process mapping
  • Facilitation, communication and translation across business and technical audiences
  • Stakeholder engagement, relationship management, negotiation and influencing
  • Planning, organisation and coordination
  • Jira and Confluence
  • Ability to work independently, manage ambiguity and challenge constructively
  • Resilience and resourcefulness

Additional Information

  • Clear criminal and credit record