Share this Job

Delivery Lead: Client Onboarding & Optimisation

Date: 23-Jun-2022

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • To provide direction to and lead teams responsible for the full delivery lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the Capitec Client Onboarding & Optimisation Team

  • Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.



  • At least 5 years’ experience in software development management including experience in leading a delivery team.

  • Experience in progressive database or software development roles

  • In an environment which required validating work 

  • Stakeholder  relationship engagement and management

  • Responsibility for delivery in a fast moving environment

  • Experience in delivering agile solutions

  • Experience in managing vendor relationships


  • Agile development principles

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • Bachelor's Degree in Information Technology - Computer Science or Information Technology - Programming



  • General business acumen

  • Banking industry knowledge

  • Budgeting and accounting principles

  • Business analysis and design or software development

  • Implementation and maintenance of procedures

  • Project Management principles and methodologies 

  • Systems Development Life Cycle (SDLC)

  • An understanding of IT infrastructure and IT Service Management


  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Analytical Skills
  • Negotiation skills
  • Decision making skills
  • Leadership Skills
  • Planning, organising and coordination skills


  • Deciding and Initiating Action
  • Applying Expertise and Technology
  • Planning and Organising
  • Leading and Supervising
  • Coping with Pressures and Setbacks
  • Working with People
  • Delivering Results and Meeting Customer Expectations

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.