Head: Insurance Compliance

Date: 4 Aug 2026

Location: Stellenbosch, ZA

Company: Capitec Bank Ltd

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Purpose Statement

  • To be responsible for and promote an adequate level of compliance in Capitec’s Insurance business so that Capitec meets and complies with regulatory and statutory requirements.
  • Accountable for the strategic direction and operational effectiveness of the Compliance department within Capitec’s Insurance business.
  • To lead and manage the Compliance function, accountable for optimising performance through business planning, budgets, goals and metrics, people, standards, principles and processes.
     

Experience

Minimum:

  • Complying with the fit and proper standards contained in the Generally Accepted Compliance Practice (GACP)
  • 8-10 years’ proven experience in all matters related to legislative and regulatory requirements, in compliance management in the financial services industry, with exposure to insurance in at least 5 of the years

Ideal:

  • More than 10 years’ experience leading all matters related to legislative and regulatory requirements within a similar industry
  • 7 years’ proven experience in compliance / risk management in the financial services/insurance industry
  • 7 years’ experience in managing a team of specialists within a similar environment
  • Proven experience in operating at a senior management level

Qualifications (Minimum)

  • Bachelor's Degree in Law or Accounting - Financial Accounting

Qualifications (Ideal or Preferred)

  • Masters Degree in Law or Accounting - Financial Accounting

Key Performance Areas

Strategic Complaince Management

  • Develop and execute the compliance strategy
  • Implement the annual compliance coverage plan.
  • Drive compliance risk management and controls.
  • Monitor regulatory developments and best practice.

 

Management of the Compliance Department
  • Manage and be responsible for the overall performance of the department
  • Monitor and manage the department's budget on an on-going basis.
  • Facilitate the process of compliance to ensure that management develops and implements controls which are monitored on a continuous basis.
  • Identify, assess and report on issues of compliance risk and risk acceptance by the business.
  • Ensure the operational effectiveness of the department

Management of the Compliance Framework

  • Design and maintain a Compliance Management Framework.
  • Design, implement and maintain the First Line of Defence Monitoring (FLOD) Framework.
  • Identify, assess and mitigate compliance risks.
  • Drive compliance awareness and training.

Reporting 

  • Report on compliance risks and trends.
  • Prepare Board, Executive and Committee reports.
  • Submit regulatory and statutory reports.
  • Engage with regulators and key stakeholders.

Knowledge

Minimum:

  • Insurance industry 
  • Compliance risk management including compliance risk identification, compliance risk assessment and compliance risk monitoring
  • Process and controls development 
  • Laws and regulations applicable to the insurance/financial services environment 
  • Business acumen and an understanding of business drivers 
  • Legal / statutory interpretation

Ideal:

  • Insurance industry 
  • Capitec risk management environment 
  • Financial, insurance and insurance legislation

Skills

  • Analytical Skills
  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Interpersonal & Relationship management Skills
  • Problem solving skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.