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Operations Manager: DSD (Cape Town)

Date: 17-Nov-2021

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • To manage and provide direction to a team of IT development specialists within the e-Channels environment (cell phone/ internet / ATM) to ensure strategic business deliverables are achieved.
  • To ensure maintenance requests related to the e-Channels environment (cell phone/ internet / ATM) are prioritised and actioned accordingly.



  • At least 10 years’ + experience within Operations Management
  • At least 5 years’ experience in people management
  • Basic project management experience


  • Exposure to a front-end / user interface environment (i.e. Java)



Qualifications (Minimum)

  • National Certificate in Other
  • A relevant degree in Information Technology

Qualifications (Ideal or Preferred)

  • A relevant qualification in Management or Similar


Must have detailed knowledge of:

  • IT systems development processes
  • Application development
  • System architecture (technical design and implementation processes)
  • Banking systems
  • Business analysis and design
  • Standards and governance
  • Agile development life cycle
  • Testing practices


  • Knowledge of UML and business process modelling (BPM)

Solid understanding of:

  • Capitec Bank’s systems environment
  • Capitec Bank business model
  • Best practices for Quality Assurance (QA)
  • Object Orientated Development environment (i.e. Java, Spring Framework JBoss)



  • Communications Skills
  • Influencing Skills
  • Problem solving skills
  • Interpersonal & Relationship management Skills
  • Strategic Thinking Skills
  • Negotiation skills
  • Facilitation Skills
  • Presentation Skills
  • Analytical Skills
  • Commercial Thinking Skills
  • Planning, organising and coordination skills
  • Attention to Detail
  • Leadership Skills


  • Deciding and Initiating Action
  • Leading and Supervising
  • Persuading and Influencing
  • Relating and Networking
  • Analysing
  • Applying Expertise and Technology
  • Coping with Pressures and Setbacks
  • Adapting and Responding to Change

Conditions of Employment

  • Clear criminal and credit record
  • A valid driver's license and own vehicle is required

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.