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Scrum Master

Date: 01-Jun-2021

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement

To Provide guidance to self-organising feature teams to operate more effectively within the bank by:

  • Ensuring the optimal use / application of Agile practices and tools, and 
  • Driving the continuous improvement and Agile maturity of the feature teams during the facilitation of Agile ceremonies (including sprint planning, stand-up, retrospective and review). 



  • Experience being a Scrum Master for at least 4-5 years
  • Proven experience in the application of one or more of the following:
    • Agile values and principles;
    • Scrum principles, practices and theory 
    • Kanban principles, practices and theory 
    • Agile techniques (i.e. User Stories; ATDD (Acceptance Test Driven Development); ; TDD (Test Driven Development); Continuous Integration; Continuous Testing; Pair Programming; Automated Testing)
    • Configuration tools (i.e. JIRA; Confluence etc.)


  • Experience being a Scrum Master for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Relevant other Agile certifications (i.e. SAFe, PMI-ACP, ICA-ACC, CAL etc.) 
  • Experience as part of an Agile software delivery team in one or more of the following roles:
    • Project / Programme Management
    • Business Analyst
    • Architect
    • Software Development
    • Product Owner

Qualifications (Minimum)

  • National Certificate in Grade 12 National Certificate

Qualifications (Ideal or Preferred)

  • Certification in Scrum or Kanban (CSM, KMP, PSM I)



Must have detailed knowledge of:

  • Documented patterns and techniques related to the Scrum approach (i.e. Planning, Reviews and Retrospective formats, removal of impediments and handling of bugs, etc.)
    • Group facilitation approaches (i.e. conflict resolution, effective team work, etc.)
    • Experience applying Agile methodologies: i.e. Scrum, Lean and Kanban,
    • Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
    • Must have in-depth understanding of all the Agile values and principles as well as roles  in order to work well together with the team and stakeholders
  • Good knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.


  • Capitec environment and Capitec Recipe.


  • Communications Skills
  • Facilitation Skills
  • Interpersonal & Relationship management Skills
  • Negotiation skills
  • Presentation Skills
  • Problem solving skills
  • Analytical Skills
  • Attention to Detail
  • Project Management Skills (Methodolgy Specific)
  • Planning, organising and coordination skills
  • Consultation skills


  • Delivering Results and Meeting Customer Expectations
  • Working with People
  • Deciding and Initiating Action
  • Adapting and Responding to Change
  • Persuading and Influencing
  • Coping with Pressures and Setbacks
  • Relating and Networking
  • Creating and Innovating
  • Analysing
  • Presenting and Communicating Information
  • Planning and Organising

Conditions of Employment

  • Clear criminal and credit record
  • Ability and willingness to work in an open plan environment
  • Willingness to work or be available overtime and / or weekends if required
  • A valid driver's license and own vehicle is preferred
  • Willing and able to use own home as a formal office / base of operations (including space for ad hoc storage of paperwork, stock, etc.)


Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals