UX Designer

Date: 4 Jul 2024

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

  • To apply deep subject matter expertise to influence the development and integration of UX standards into the product development life cycle.
  • To work independently and assume decision making authority and ownership of the successful end-to-end delivery (development, implementation, evaluation and enhancement) of complex UX solutions, in line with the business, product and UX strategies, as well as brand fundamentals.
  • Spearhead UX operations by implementing processes, documentation, and cross-functional collaboration to streamline design workflows and elevate user experiences.

Education (Minimum)

  • A relevant tertiary qualification in Design

Education (Ideal or Preferred)

  • Bachelor's Degree in Design

Knowledge and Experience



  • 4 - 5 years’ experience in User Experience design.
  • Strong creative background to support UX methodologies.
  • Experience in leading projects from beginning to end.
  • Experience reporting to, presenting and engaging with Product Owners and Heads.
  • Proven experience in conducting user research, interviews, surveys and usability studies, and translate findings into UX requirements.
  • Strong experience in translating feature requirements into visual designs across platforms.
  • Strong usability testing experience.
  • Proven experience in using UX tools.
  • Experience in championing design thinking for a wide range of products.


  • Experience in the financial sector would be advantageous. 
  • Creative background to support UX methodologies would be advantageous.
  • Experience or background in analytics would be advantageous.
  • Proficiency in Figma.




  • Excellent knowledge of User Experience design, principles, best practises and trends.
  • Expert knowledge of UX design principles and techniques.
  • Expert knowledge of design techniques (e.g., prototyping). 
  • Expert understanding of visual elements (layout, type and fonts).
  • Expert understanding of how best to employ these tools, techniques and principles in designs. 
  • Agile project management principles.


  • Knowledge of psychology, anthropology, and/or behavioural science (as it pertains to CX/UX principles).  
  • Knowledge of analytics and data.


  • Decision making skills
  • Project Management Skills (Methodolgy Specific)
  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Additional Information

  • Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.