Our Values

To simplify banking, we’ve developed an all-inclusive banking solution, Global One. Our Global One offering provides simplified, affordable, transparent and cost-effective banking options to meet our clients’ needs. With transactions at lower fees, higher interest on savings, access to personalised credit and simple, affordable insurance cover – we’re well on our way to becoming the best retail bank in the world.

We give our clients access to transparent and affordable banking services. There are no hidden costs. We want our clients to clearly understand exactly what they’re paying for.

Everyone should have access to their money when and where they want it. Whether you prefer banking on your cellphone, ATM transacting, drawing cash at tillpoints or visiting a branch, how you access your money is your choice.

Personalised experience
An affordable, simplified banking solution would mean very little without excellent service. We combine digital accessibility with personal relationships. In this way, we get to understand the unique financial needs and goals of each client and empower them to take control of their money.

At Capitec, we behave like a CEO in every situation; we put the Client first, we act with Energy and we take Ownership. That’s how we build trust and long-lasting relationships – not only with our clients, but also within our team. Having a cohesive, like-minded team plays an important role in consistently achieving our goals and maintaining our success, read more about what it means to be a CEO in our articles below.

Sibabalo makes a difference by applying the principles of being a CEO at work and in his personal life too.

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Joy says that Capitec’s CEO values of putting the client first, acting with energy and taking ownership are key to her team’s success.

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The CEO values have become part of Mendy’s everyday life; she believes they have made her a better person.

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