Business Analyst: Operations
Date: 08-Jun-2022
Location: Bellville, Western Cape, ZA
Company: Capitec Bank Ltd
Purpose Statement
• Liaise with business to formulate business specifications and functional descriptions to meet business requirements
• Liaise with development team to hand-over functional descriptions
• Compile test plans and ensure delivery is according to business requirements
• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
Experience
Min:
Must have proven experience as Business Analyst (BA) within a Client Engagement Centre environment
- At least 3 – 5 years’ relevant business experience
- Basic project management experience
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational in Grade 12 National Certificate
Qualifications (Ideal or Preferred)
- A relevant degree in Information Technology
Knowledge
Min:
• Must have detailed knowledge of:
IT systems development processes
Application development
Business analysis and design
Standards and governance
Testing practices
Ideal:
• Detailed knowledge of:
Agile development life cycle
Banking systems
• Knowledge of UML and business process modelling (BPM)
• Solid understanding of:
Capitec Bank’s systems environment
Capitec Bank business model
Best practices for Quality Assurance (QA)
Skills
- Analytical Skills
- Problem solving skills
- Strategic Thinking Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Influencing Skills
- Negotiation skills
- Presentation Skills
- Facilitation Skills
- Attention to Detail
- Planning, organising and coordination skills
Competencies
- Adapting and Responding to Change
- Analysing
- Delivering Results and Meeting Customer Expectations
- Learning and Researching
- Persuading and Influencing
- Presenting and Communicating Information
- Working with People
- Relating and Networking
Conditions of Employment
- Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.