Forensic Investigator (Insurance)

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Date: 4 Sept 2025

Location: Bellville, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

Under the guidance of the Manager: Insurance Fraud, investigate instances of risk related to various types of fraud incidents across Capitec (e.g. external fraud such as credit application fraud for Capitec Bank and policyholder or claims fraud for Capitec Insurance. This will include internal fraud, serious breach of policies and procedures, and criminal syndicates). Investigate the matter, the parties involved and provide appropriate evidence for disciplinary hearings and/or criminal proceedings. Identify control weaknesses and recommend preventative measures, improvements, and training initiatives against potential fraud.

Experience

Minimum:

  • 3 plus years’ experience as a Forensic Investigator/Auditor
  • Background in funeral investigations or related qualifications (e.g., CFE, criminology, forensic law and Auditing, etc) 
  • Strong reporting and communication skills.
  • Proficiency in (e.g. English, Afrikaans, Sepedi, Izulu, Xhosa)
  • Report writing

Ideal: 

  • Proven experience as a Forensic Investigator/Auditor in the Financial Services Sector

Qualifications (Minimum)

  • A relevant tertiary qualification in Forensics

Knowledge

Minimum:

  • Investigation methods and procedures  
  • Criminal law and law of evidence of the judicial process

Ideal: 

  • Fraud and misrepresentation in the insurance industry

Skills

  • Analytical Skills
  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Decision making skills
  • Interpersonal & Relationship management Skills
  • Negotiation skills
  • Presentation Skills
  • Reporting Skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.