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Controller: Merchant Services Logistics and Procurement

Date: 14-Jan-2022

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • To execute and control the end-to-end logistics and procurement processes relating to Merchant Services Card Machines and mPOS devices.
  • To maintain Card Machine and mPOS device stock details and enable the bank to determine and track location of devices.
  • To take responsibility for the ordering and logistics of card machine peripherals.



  • 2 – 3 years in a Procurement or Logistics role 
  • SAP Logistics and Procurement experience is essential


  • 3+ years in a Procurement or Logistics role 

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational
  • A relevant tertiary qualification in Logistics or Commerce

Qualifications (Ideal or Preferred)

  • Bachelor's Degree in Logistics or Commerce



  • Principles of customer service
  • Logistics and Stock management processes
  • Procurement processes
  • Vendor management
  • Card Machine / Transactional environment
  • Knowledge on SAP (logistics and procurement) is essential


  • Procurement and stock management
  • Supplier management
  • Asset tracking systems
  • Capitec Bank products, systems and processes
  • Systems: 
    • Postilion (Including TermApp Framework)
    • Postilion Office (including MAS)
    • S-track
  • Processes: 
    • Merchant Administration General Rules
    • Lost & Stolen Card Machines
    • Merchant Pricing Policy (including annexures)
    • Monitoring of POS Terminal Banking report
    • Merchant Administration Stock Management
    • Merchant TermApp Framework configuration
    • Termapp Recon Report


  • Negotiation skills
  • Attention to Detail
  • Planning, organising and coordination skills
  • Problem solving skills
  • Analytical Skills


  • Persuading and Influencing_Negotiating Agreements
  • Coping with Pressures and Setbacks_Maintaining Work-Life Balance
  • Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
  • Planning and Organising_Managing Resources
  • Analysing_Evaluating and Implementing Ideas
  • Persuading and Influencing_Making Convincing Arguments
  • Coping with Pressures and Setbacks_Managing Stress
  • Analysing_Using Math
  • Adapting and Responding to Change_Adapting to Change
  • Analysing_Working with Financial Information
  • Delivering Results and Meeting Customer Expectations_Serving Customers
  • Adapting and Responding to Change_Acting as a Champion for Change
  • Deciding and Initiating Action
  • Analysing_Critical Thinking
  • Adapting and Responding to Change
  • Analysing
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Adapting and responding to change_Working with Diverse Populations
  • Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
  • Planning and Organising
  • Analysing_Testing and Troubleshooting
  • Analysing_Reading Effectively
  • Coping with Pressures and Setbacks
  • Planning and Organising_Coordinating Project Activities
  • Adapting and Responding to Change_Supporting Change
  • Presenting and Communicating Information_Communicating Effectively
  • Deciding and Initiating Action_Acting Decisively
  • Coping with Pressures and Setbacks_Displaying Confidence and Composure
  • Persuading and Influencing_Making a Strong Impression
  • Deciding and Initiating Action_Making Accurate Judgments and Decisions
  • Planning and Organising_Driving Projects to Completion
  • Analysing_Thinking Broadly
  • Presenting and Communicating information_Presenting and Public Speaking
  • Adapting and Responding to Change_Working with Ambiguity
  • Coping with Pressures and Setbacks_Demonstrating Tenacity and Perseverance
  • Analysing_Solving Complex Problems
  • Deciding and Initiating Action_Demonstrating Initiative
  • Delivering Results and Meeting Customer Expectations_Championing Customer Needs
  • Planning and Organising_Prioritising and Organising Work
  • Delivering Results and Meeting Customer Expectations

Conditions of Employment

  • Clear criminal and credit record