Process Analyst

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Date: 28 Aug 2025

Location: Bellville, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

To drive continuous improvement and develop basic business process solutions in support of Capitec Bank's vision and strategy

Experience

Minimum:

  • 3 Years' analytical or business improvement type of work.
  • Proven experience in data analytics, business process design, business process development or improvement, operationalisation of new business process solutions and improvements.
  • Experience in Six Sigma, Lean, TOC, Business Improvement, Agile

Ideal:

  • 3+ years relevant experience in processing systems, processes, procedures and support in a similar environment
  • Strategic business case development
  • Translating Divisional strategies and regulatory requirements into a business area target operating model 
  • Management / leadership experience

Qualifications (Minimum)

  • A relevant tertiary qualification in Business Analysis

Qualifications (Ideal or Preferred)

  • A relevant post-graduate qualification in Business Analysis or Information Technology

Knowledge

Minimum:

  • Lean way of work principles
  • Business Change Life Cycle and change management principles  
  • System Development Life Cycle
  • Project Management Lifecycle                                               
  • Agile Way of Working Practices   
  • Quality Management 
  • Risk & Issue Management 
  • BABOK, SOA,TOGAF, ARCHIMATE
  • Developing a business case
  • Client experience / client journey mapping  

Ideal:

  • Banking processes and procedures
  • Banking systems: Banking System, SBL, Horizon, STrack, Postilion, etc.
  • In-depth knowledge of Capitec Products
  • Data and trend analysis 

Skills

  • Analytical Skills
  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Facilitation Skills
  • Interpersonal & Relationship management Skills
  • Presentation Skills
  • Problem solving skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.