Agent: Debt Review

Apply now »

Date: 3 Feb 2026

Location: Cape Town, Western Cape, ZA

Company: Capitec Bank Ltd

Apply by:  

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

 

  • Ensure compliance to and maintenance of the debt review processes, policies, procedures and timelines.
  • Ensure all performance targets set are met and or exceeded

Experience

Min:

  • 1 - 2 years’ experience in a credit collections or banking environment

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • Grade 12 National Certificate / Vocational

Knowledge

Min:

Knowledge of :

  • Credit Risk Management
  • Retail Credit Industry
  • National Credit Act (NCA)
  • Debt Counselling / mediation/ rehabilitation processes
  • Debt Collection
  • Deceased estates
  • Sequestration
  • Estates under administration
  • Ombudsman cases


Basic understanding of budgeting and accounting principles


Ideal:

Knowledge of:

  • Capitec Bank’s Credit Policy
  • Capitec Bank’s Follow-up Policy,
  • Capitec Bank’s Hand Over Policy

Skills

  • Communications Skills
  • Numerical Reasoning skills
  • Analytical Skills
  • Reporting Skills
  • Administration Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Interpersonal & Relationship management Skills
  • Attention to Detail
  • Problem solving skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.