Funeral Assessor I

Date: 4 May 2026

Location: Century City, Western Cape, ZA

Company: Capitec Bank Ltd

Apply by:  

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

  • To improve claims operational excellence, increase customer satisfaction, minimize losses for Capitec Insurance through accurate and holistic assessment of insurance non-medical claims (life, funeral) in accordance with terms and conditions of the respective policy/ies, legislative frameworks and goals, objectives, processes and standards sets by Capitec. 
     

Experience

Minimum:

  • 1-year practical experience in funeral and or life insurance claims assessment or funeral/life insurance claims administration

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant qualification in Healthcare or Science

Knowledge

Miniumum:

  • Understanding of the long-term insurance industry and claims handling processes
  • Knowledge for Funeral and Life Products
  • Knowledge of relevant legal framework relating to funeral and life insurance claims

Ideal:

  • Knowledge or practical experience on assessment of Credit Life Insurance products, especially retrenchments and death claims.
  • Occupational certificate or course on long-term life Insurance Claims Assessor

Skills

  • Administration Skills
  • Attention to Detail
  • Decision making skills
  • Numerical Reasoning skills
  • Planning, organising and coordination skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.