Branch Manager

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Date: 27 Sep 2024

Location: East London, Eastern Cape, ZA

Company: Capitec Bank Ltd

Apply by: 09/07/2024 

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

  • To manage the operational functioning of the branch efficiently and effectively in accordance with set standards and processes
  • To execute the Business and People implementation plans in the branch in order to:
    • maintain client service excellence utilising the Global One product offering
    • building a healthy, high-performance team

Experience

Minimum:

  • At least 2 - 3 year’s client service experience within a retail / financial services / banking environment
  • 1 - 2 years’ experience in a supervisory/ team leader role within a retail / financial services / banking environment
  • Experience coaching and developing team members and overseeing activities of a branch or team.

Ideal:

  • 4 year supervisory/first line management experience
  • Experience of building and maintaining key relationships at a management level
  • Experience in an operational management role within a retail / financial services / banking environment

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational
  • National Certificate in Banking or Similar

Qualifications (Ideal or Preferred)

  • National Higher Certificate in Banking
  • A relevant tertiary qualification in Similar or Commerce

Knowledge

Minimum:

Knowledge and understanding of:

  • Leadership and people management principles
  • Business performance drivers at this level
  • Retail/consumer service environment 
  • Banking products and services
  • Business Processes (Marketing/ Financial Management/ Human Resource Management)

Ideal:

  • Internal business processes and procedures
  • Organisational Policies, including (but not limited to) the Credit Policy

Skills

  • Communications Skills
  • Decision making skills
  • Planning, organising and coordination skills
  • Interpersonal & Relationship management Skills
  • Commercial Thinking Skills
  • Problem solving skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.