Consultant: Fraud Operations (UTD)

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Date: 21 Jan 2026

Location: Milnerton, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

To leverage expertise in fraud operations and perform purpose-driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats. 
 

Experience

  • Minimum 2- 3 years’ experience in any area related to financial crimes.
  • Experience of and comprehensive understanding of the South African financial/banking environment
  • Familiarity with relevant legislation pertaining to fraud and banking.
  • Proficiency in investigation techniques and methodologies
  • Understanding of customer care and service protocols
  • Familiarity of common fraud typologies and emerging trends in fraud and financial crime
  • Familiarity with banking/retail/financial service provider policies, products, and procedures
  • Service-oriented mindset.

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification

Knowledge

  • Understanding of the South African financial/banking environment.
  • Familiarity with relevant legislation pertaining to fraud and banking.
  • Understanding and proficiency in investigation techniques and methodologies.
  • Understanding of customer care and service protocols.
  • Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
  • Familiarity with banking/retail/financial service provider policies, products, and procedures.
  • Service-oriented mindset.

Skills

  • Attention to Detail
  • Communications Skills
  • Consultation skills
  • Interpersonal & Relationship management Skills
  • Planning, organising and coordination skills
  • Problem solving skills
  • Decision making skills
  • Analytical Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.