Business Manager-East London

Date: 23 Apr 2024

Location: Port Elizabeth, Eastern Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

  • To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.



  • Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
  • Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
  • Significant experience in preparing and motivating Credit applications 
  • Cost control and sales management 


  • 1-2 years managerial /leadership experience
  • 1-2 years managing a small business centre 

Qualifications (Minimum)

  • A relevant tertiary qualification in Finance or Commerce

Qualifications (Ideal or Preferred)



    • Principles and practices of business economics and the current business economic environment. 
    • Customer relationship management (CRM) principles and techniques
    • Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). 
    • Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. 
    • General banking practices and procedures. 
    • Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
    • Credit principles and practices, including an understanding of credit application, securities 
    • Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
    • Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
    • Able to extract, analyse and apply CRM insights to influence the client management approach and strategy 
    • General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market


    • Features, benefits and value propositions of the respective company product/service offerings. 
    • Multi-level products available and pricing structures
    • Current taxation laws as they apply to customers. 
    • A good knowledge of administration processes and procedures pertaining to Business Banking transactions
    • Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)


    • Communications Skills

    Conditions of Employment

      Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.