Account Analyst - Relationship Suite

Apply now »

Date: 15 Nov 2024

Location: Sandton, GT, ZA

Company: Capitec Bank Ltd

Apply by:  

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

  • To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions. 

Experience

Minimum:

  • At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
  • Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

  • Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

  • Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

  • The features, benefits and value propositions of respective company product/service offerings. 
  • General banking practices and procedures.
  • Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
  • Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
  • The Financial Intelligence Centre Act (FICA). 
  • Administration processes and procedures pertaining to Business Banking transactions.
  • Client relationship management and service principles.

Ideal:

  • Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
  • Capitec/Business Bank systems and processes

Skills

  • Communications Skills
  • Negotiation skills
  • Problem solving skills
  • Analytical Skills
  • Planning, organising and coordination skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.