Head: Fraud Prevention and Detection

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better. 

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow. 

Main Purpose

We are looking for an experienced Head who will take on the responsibility for the:

Department business planning and strategy

• Serve as the thought leader for fraud prevention and detection.
• Develop and implement comprehensive fraud prevention and detection strategies in alignment with the bank's objectives and regulatory requirements.
• Remain up to date with advancements and developments related to fraud prevention and detection including technology, best practice and legal/statutory requirements to optimise performance

Leadership of the fraud prevention and detection management team

• Lead a team of Fraud Prevention and Detection Specialists and Analysts.
• Provide big-picture direction, guidance and support in executing fraud prevention and detection initiatives.
• Establish and embed an effective people structure to optimise delivery of the business plan, goals and targets.
• Manage and evaluate the management team, identify improvement opportunities, ensure succession planning and drive performance from the team.

Stakeholder and general department management

• Collaborate with cross-functional teams, including IT security, risk management, compliance and operations to enhance fraud detection capabilities and mitigate emerging threats.
• Drive a culture of awareness and vigilance among employees and customers, promoting fraud prevention education and training initiatives across the organisation.
• Accountable for the effective leadership, oversight and overall management and performance of the fraud prevention and detection department

Department function/technical specific/responsibilities

• Analyse fraud data and trends to identify patterns, anomalies and emerging risks, proactively developing and implementing countermeasures to mitigate potential losses.
• Conduct regular reviews of existing fraud prevention processes, controls and technologies, recommending enhancements or changes as necessary to improve effectiveness and efficiency.
• Manage relationships with external partners, such as law enforcement agencies, regulatory bodies and industry associations, to enhance collaboration on fraud prevention efforts.
• Prepare and present reports on fraud prevention activities, key performance indicators and mitigation strategies to senior management and relevant stakeholders.
• Stay abreast of industry trends, best practices and regulatory developments in fraud prevention and detection, integrating relevant insights into the bank's strategy and operations.

The ideal candidate will have:

• Honours Degree in Finance, Legal, Risk Management or related Field
• Professional certification: e.g Certified Fraud Examiner
• Extensive experience (10 years+ years) in a fraud prevention and detection
• Relevant experience within the banking or financial services industry
• Solid experience in implementing successful strategies and initiatives.
• Extensive Leadership experience

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals