Product Head

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Date: 23 Sept 2025

Location: Sandton, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

As Product Head within Client Experience Delivery: Business Bank, you’ll shape the future of business banking by creating solutions that empower entrepreneurs and drive economic growth. You’ll lead a passionate team to deliver innovative products that fuel client acquisition, boost transactional volumes, and grow deposits. From strategy to execution, you’ll be at the forefront of transforming how businesses bank—simplifying complexity, leveraging technology, and delivering value that sets us apart in the market.

 

*Note: In our operating model, a “product” can take many forms—it could be a core offering (e.g., Live Better), a channel (e.g., our App), a platform (e.g., Bancs), or even a capability that enables exceptional client experiences. 

Education (Minimum)

  • Bachelor's Degree

Education (Ideal or Preferred)

  • Honours Degree

Knowledge and Experience

Minimum Experience:

  • Proven Leadership: 10+ years in senior business management within a high-performing, innovative environment—ideally in banking or FinTech.
  • Product Expertise: 5+ years managing products, preferably in Business Banking (e.g., Current Accounts, Savings, Investments) with a track record of driving client growth, transaction volumes, and deposits. Experience in cards and payments is a plus.
  • Visionary Mindset: Demonstrated ability to own and shape a product strategy from concept to delivery.
  • Stakeholder Influence: Skilled at managing multiple initiatives and influencing diverse business and technology stakeholders.
  • Strategic & Technical Depth: Comfortable operating at strategic, tactical, and technical levels, with experience in at least one technical role.
  • Data-Driven Decision Making: Adept at using metrics to validate assumptions, measure success, and guide product evolution.
  • Customer-Centric Approach: Familiar with usability studies, customer research, and leveraging feedback for product validation.
  • Leadership Excellence: Experienced in leading multi-functional and remote/hybrid teams within a single-product operating model.
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Knowledge and Skills

  • Strategic & Commercial Thinking: Ability to see the big picture and make sound, data-driven decisions.
  • Business & Financial Acumen: Strong understanding of business dynamics and cost center management.
  • People Leadership: Empower teams, create focus, and drive delivery.
  • Analytical & Tech-Savvy: Comfortable with data analysis and adapting to new technologies.
  • Exceptional Communicator: Able to simplify complex technical concepts for diverse audiences.

Skills

  • Commercial Thinking Skills
  • Decision making skills
  • Interpersonal & Relationship management Skills
  • Problem solving skills
  • Strategic Thinking Skills

Additional Information

  • Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.