Specialist: Client Optimisation

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Date: 29 Sept 2025

Location: Sandton, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

  • To contribute towards the formulation and enablement of the bank’s client optimisation strategy across products and services and maximise the bank’s value to clients through:
    • Providing specialist expertise and data insights linked to product knowledge to support the execution of a data-driven client optimisation strategy.
    • Generating data-lead insights to improve processes and product value propositions, which will enhance client experience.

Experience

Minimum

  • 3 - 4 years working in a within financial services sector, in an analytical capacity.
  • Exposure to a data-driven culture / business environment.
  • Proven experience in providing insights based on data analysis.
  • Applying data visualisation tools and technologies to facilitate the generation of insights.

 

Ideal:

  • 4+ years’ experience in data driven decision within financial services sector

Qualifications (Minimum)

  • Bachelor's Degree in Commerce or Economic and Management Sciences

Qualifications (Ideal or Preferred)

  • Honours Degree in Commerce or Economic and Management Sciences

Knowledge

Minimum:

Understanding of:

  • Data analytics
  • Scorecard building, modelling and portfolio management
  • Understanding of scored lending / a volume book
  • Understanding of the SME environment
  • Financial Services Industry (retail or other)
  • Basel II
  • Credit Risk regulatory requirements
  • Data visualisation tools and technologies
  • Understanding of AI and Copilot

 

Ideal:

  • Knowledge of credit products
  • Business banking landscape
  • Agile project methodology
  • Drive and track business peformance

Skills

  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Decision making skills
  • Numerical Reasoning skills
  • Problem solving skills
  • Analytical Skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.