Assessor: Non Medical Claims

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Date: 19 Sep 2024

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Purpose Statement

  • To minimise losses for the Capitec Insurance Dept through accurately assessing, investigating and validating funeral claims in accordance with the goals, objectives, processes and standards set by Capitec Life

Experience

MINIMUM:

  • 3 - 5 years’ experience in a business administration environment
  • 1 - 2 years funeral claims assessor experience
  • Proven experience in stakeholder management and client engagement


IDEAL:

  • 5+ years’ experience in a business administration environment
  • 2+ years funeral claims assessor experience

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Business Administration or Forensics

Knowledge

MINIMUM:

  • Insurance industry knowledge, specifically relating to the funeral landscape
  • Relevant legislation relating to funeral claims
  • Principles of non-medical claim assessment
  • Understanding of the Insurance fraud landscape

 

IDEAL:

  • Investigative tactics, tools and methodologies.
  • Intimate knowledge of funeral processes for both religious and cultural funeral services.

Skills

  • Administration Skills
  • Attention to Detail
  • Decision making skills
  • Numerical Reasoning skills
  • Planning, organising and coordination skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.