Business Analyst III

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better. 

Why choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow. 

About the Role

Key to this role is the engagement with various stakeholders across Business, Technology and the Product teams to ensure that detailed & systematic business requirements, functional specifications, process mapping and solution design is complete and translated to the technical team for solution development and followed up with rigorous testing prior to production. The Senior Business Analyst will also play a supporting role to the Product Manager and will provide input into team management decisions and strategic direction as well as driving the delivery of such. Included in the role would be input, advice, implementation of controls and actively participating in the necessary governance and audit bodies, forums, and activities to maintain and evidence the required controls within the Client Engagement Delivery environment.

Minimum Experience

• A relevant tertiary qualification in Information Technology or Diploma in Business Analysis
• 7+years working experience as a BA in a wide variety of situations, contexts and complexities.
• Business and data analysis and understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design 
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions and Stakeholder engagement and collaboration 
• Project Management principles and relevant development lifecycle experience 
• Agile development lifecycle principles and experience and understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal

• Banking Industry Knowledge
• Knowledge and experience working with CRM, client, digital, marketing technology engagement platform and systems
• Experience with Salesforce would be an advantage

Functional Skills

• Translating business requirements (into business processes, context diagrams, visual explanations, etc.)
• Business Process Modelling Skills
• Software Testing skills
• User story writing (including Work breakdown, sizing)
• Design Thinking
• Systems Thinking

Additional Information