Business Analyst

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Date: 23 Sept 2025

Location: Stellenbosch, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients. 

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.  

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and can grow.  

About The Role

Are you passionate about delivering impactful solutions that touch millions of lives? Capitec’s Savings team is looking for a dynamic Business Analyst to help shape the future of banking for every client. Join a team at the heart of Capitec, responsible for the bank’s core savings products—including main accounts, access anytime, fixed accounts, and notice deposits. You’ll work closely with the product manager, business engineers, and developers to drive innovation and ensure seamless client experience. 

Education (Minimum)

  • Grade 12 National Certificate / Vocational
  • Certification in Business Analysis

Knowledge and Experience

  • At least 5 years relevant work experience in Business Analysis, with a proven track record of delivering client-facing features and solutions
  • Demonstrated ability to lead through influence, using business rules, data, insight and communication to shape decisions and drive alignment.
  • Advanced analytical and problem solving skills, supported by a critical thinking mindset.
  • A high level of adaptability, thriving in agile, fast-paced environments where priorities can shift rapidly.
  • Meticulous attention to detail, ensuring accuracy and quality in all deliverables
  • Strong interpersonal skills.
  • Background in engineering, computer science, finance, or similar fields—experience in financial services related to retail banking is a plus, but not required 

Key Responsibilities

  • Deliver new features and enhancements that directly impact 24 million clients.
  • Partner with Product Manager, Business Engineers and stakeholders to define problem statements, desired outcomes and measures of success.
  • Analyse and enhance the full lifecycle of savings products, identifying friction points and opportunities for improvement.
  • Conduct workshops, interviews, and system/data analysis to elicit and document clear, actionable requirements.
  • Collaborate within a fast-paced, agile environment to drive change and maintain alignment across teams.
  • Document processes, customer journeys, data flows and non-functional requirements.
  • Work closely with solution architects and engineers to shape solution options and high-level designs and integration contracts (API’s/events)
  • Support testing activities to ensure all solutions meet business requirements and comply with financial regulatory standards.

Skills

  • Analytical Skills
  • Problem solving skills
  • Communications Skills
  • Facilitation Skills
  • Interpersonal & Relationship management Skills
  • Negotiation skills
  • Planning, organising and coordination skills

Conditions of Employment

  • Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.