Business Engineer

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earn the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better. 

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow. 

About The Role

The role is for a business engineer who will focus on optimizing business processes related to clientinformation management. This includes ensuring the accuracy and quality of client data, understandingclient life cycles, and managing risk categories. The engineer will work across retail, business banking, andinsurance contexts to create a unified view of the client. They will need to understand complex clientrelationships, data structures, and how data flows through systems. The role requires a deepunderstanding of business processes, client onboarding, and ongoing due diligence, including enhanceddue diligence and client offboarding.

Our Ideal Candidate

8 – 10 years of experience in business engineering
A background in engineering, preferably industrial engineering or any relevant engineeringqualification.
Articulate solutions clearly to stakeholders
Proven track record of understanding and solving complex business problems, particularly from aclient's perspective.
Experience in customer relationship management (CRM) systems
Ability to design and optimize business processes, with a focus on data quality and client experience.

Qualifications (Minimum)

Qualifications (Ideal or Preferred)

Minimum Knowlegde

• Lean way of work principles
• Business Change Life Cycle and change management principles 
• System Development Life Cycle
• Project Management Lifecycle and methodologies  Agile Way of Working Practices   
• Quality Management 
• Risk & Issue Management 
• BABOK, SOA,TOGAF, ARCHIMATE
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling
   

Skills

Conditions of Employment