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Business Process Engineer: Logistics & HR

Date: 06-Jul-2021

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • To imagine, innovate, implement and improve Shared Services capabilities to deliver on Capitec’s Vision, specifically in respect of Logistics and HR
  • To understand and translate the Logistics and HR business area’s vision and strategy into the future business process model across Capitec Bank (process & capability.
  • Translate business needs (non-Logistics and HR emanating from various projects, ideas or system changes across the organisation (as strategically required) into business model requirements for developing/buying IT systems. Support the development of change management and project plans for implementing the initiatives as well as the associated policies, procedures, and performance measures.



  • 5-8 years of enterprise wide Logistics business model design and operationalisation of new concepts



  • Translating Divisional strategies and regulatory requirements into a Logistics and HR business area target operating model
  • Initiation and implementation of projects with the goal to implement the business area’s target operating model and improve business performance
  • Initiate and drive continuous improvement
  • Influencing and collaborative  leadership

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant qualification in Business Analysis
  • A relevant degree in Logistics or Information Technology - Computer Science



  • Knowledge and skill to conceptually design new Target Operating Model and ability to operationalise and Model Financial best practices, frameworks and processes
  • Logstics bisusienss models acumen
  • ERP logistics systems (SAP, Oracle, Microsoft Dynamix)
  • Design of Business Target Operating Models
  • Business process mapping methodologies and requirements definition
  • Project and asset Management methodologies
  • Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints)
  • Strategic insight


  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Analytical Skills
  • Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
  • Interpersonal & Relationship management Skills


  • Deciding and Initiating Action
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Analysing
  • Adapting and Responding to Change
  • Coping with Pressures and Setbacks
  • Creating and Innovating
  • Delivering Results and Meeting Customer Expectations

Conditions of Employment

  • A valid driver's license and own vehicle is required
  • Ability and willingness to work in an open plan environment
  • Willingness to work or be available overtime and / or weekends if required
  • Clear criminal and credit record
  • Required to be available after hours in case of emergency

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.