Business Process Engineer

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Date: 27 May 2025

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients. 

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.  

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About The Role

Are you passionate about cross functional collaboration, defining and improving processes, turning data into insight and shaping the risk strategy? This role offers a unique opportunity to be at the intersection of operational risk, business resilience, and innovation. You’ll play a critical role in supporting Capitec’s Operational Risk team by driving strategic initiatives that enhance risk frameworks, align operations with regulatory expectations, improve cross functional business processes and , advance data aggregation capabilities, and integrity and reporting. 

You'll be expected to bring strong facilitation skilland a deep understanding of business processes analysis and improvement, core banking systems, data architecture along with analytical acumen and a collaborative spirit. Working closely with cross-functional teams, you’ll unpack complex requirements, streamline operations, and contribute to risk mitigation strategies related to business processes and data across a wide variety of business areas. 

What We Are Looking For

  • Self-starter with the ability to think strategically and identify, define and implement innovative solutions.  
  • Minimum of 5 years’ relevant experience in processing systems, processes, procedures and support in a similar environment. 
  • Minimum of 2-3 years in risk management, operational resilience or business continuity experience.  
  • Proven experience in data analytics, data architecture,  business model design, business process development and/or improvement, operationalization of new business process solutions in line with regulatory requirements i.e. reporting.  
  • Proficient in SAP, Process Mapping, CRM platforms such as Salesforce, Power BI, and core banking systems. 
  • Business Process Engineering in a banking environment would be ideal.  
  • Extensive Knowledge of: Data Trend Analysis, developing a business case requirement, Lean way of work principles, Business Change Life Cycle and change management principles, System Development Life Cycle, Project Management Lifecycle, Agile Way of Working Practices, Quality Management.
  • Knowledge of BABOK, SOA, TOGAF, and ARCHIMATE.  

 

If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you! 

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals 

Conditions of Employment

 

Clear criminal and credit record 

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.