Infrastructure Specialist: End User Computing

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We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.

Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better. 

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow. 

About the role

We are looking for an Infrastructure Specialist (End User Computing) to join our cross-functional DevOps Workplace team. In this role, you will design, build, and maintain scalable, secure, and cost-effective infrastructure solutions that support 18,000 users and 26,000 devices across our head office and branch network.

You will work closely with architects, vendors, and internal stakeholders to deliver modern workplace solutions using Microsoft Intune, SCCM, Active Directory/Entra ID, and cloud platforms like Azure and AWS. This role offers hands-on technical work as well as the opportunity to contribute to architectural planning and innovation.

Our ideal candidate has:

• A relevant IT qualification (degree or certifications in Microsoft/Azure/AWS).

• 5+ years’ experience in enterprise end-user computing, covering design, build, and support.

• Proven experience with Microsoft Intune, SCCM, and Active Directory/Entra ID.

• Exposure to cloud platforms (Azure or AWS) for device management and identity services.

• Knowledge of endpoint security, compliance, and automation (PowerShell, Bash, or Python).

• Ability to work in large-scale, multi-site environments with thousands of users/devices.

Purpose Statement

• To build out and maintain optimal, sustainable, resilient, scalable, cost effective and high performing IT Infrastructure that meets the companies vision and objectives.

Experience

MINIMUM:

• Minimum 5 years Information and Communication Technologies experience in the end-user computing environment
• Minimum 3 years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in an enterprise
• Experience in Cloud Services (Azure, AWS, GCP)

IDEAL:

• 5+ years Information and Communication Technologies experience in the end-user computing environment
• 3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in an enterprise.

Qualifications (Minimum)

Qualifications (Ideal or Preferred)

Knowledge

MINIMUM:

• Minimum Knowledge
• A thorough and in-depth understanding of:
• End user and distributed IT systems and infrastructure
• Desktop design standards and implementation strategy
• Microsoft Windows operating system architecture and application integration
• Active Directory and Group Policy management
• Security relevant to desktops (using tools like group policy management)
• System Centre Configuration Manager and all supporting product functionality
• Knowledge in scripting tools such as VBScript, PowerShell, Python, JavaScript
• Encryption technologies
• Mobile Device Management
• End User hardware technologies
• End User Infrastructure Service technologies (e.g. Print Management Solutions)
• Documenting of IT systems and infrastructure
• Cloud Services (Azure, AWS, GCP)
• Microsoft 365 Services (Teams, Power Platform, Power BI, O365).
• Microsoft Intune / MAM
• Cloud Management Gateways (Azure SCCM) 
• Object Oriented Language ( C++, C#, Java).
• SQL and NoSQL knowledge.
• Restful API web services.

IDEAL:

• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Cisco, Skype / Teams)
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)

Skills

Conditions of Employment