Product Manager

Date: 5 Feb 2024

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • To support the Product Head in producing the best product; optimising the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product. 
  • The incumbent will also be exposed to hype tech that would include but not limited to, AI, Generative AI, UI Path, Machine Learning technologies.

Education (Minimum)

  • Bachelor's Degree

Education (Ideal or Preferred)

  • Honours Degree

Knowledge and Experience


  • At least 8 years’ management experience; senior level product development or product manager/owner 
  • 5+ years’ experience managing, developing and delivering a product previously.
  • Working at tactical and operational levels and providing input into product strategy and business planning.
  • Integrating business and technical product segments to achieve objectives, delivery and targets.  
  • Career experience to include some time in one or more technical roles.
  • Communicating with technical and non-technical stakeholders across multiple business units. 
  • Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
  • Scoping/running usability studies and/or customer research.
  • Using data and metrics to test theories, confirm assumptions, and measure success
  • Client development and validating products through customer feedback.
  • Aligning operational initiatives and/or projects to corporate strategies and objectives
  • Achieving goals and objectives through cross functional teams.
  • Managing and working with remote / hybrid teams.
  • Leading and managing multi-functional teams to deliver
  • Business development in a banking/financial landscape


  • Financial acumen sufficient for budget management
  • Translation of product strategies into tactical and operational planning
  • Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
  • Relevant product expertise and process know-how
  • Agile product ownership and methodology
  • Domain specific knowledge, business insight, understanding of product technology, technical dependencies
  • People management principles and techniques
  • Stakeholder management principles and practices
  • Data-driven approach; analytical and quantitative skills.
  • Technologically literate and able to adapt to new technologies


  • Product development experience in the product domain at management level
  • Working with Agile product ownership and methodology
  • Of translating and enabling business strategies and objectives into business benefits
  • Initiation and implementation of innovative concepts


  • Capitec Way of Work
  • In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
  • Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
  • Process mapping and process improvements techniques 


  • Analytical Skills
  • Attention to Detail
  • Commercial Thinking Skills
  • Communications Skills
  • Interpersonal & Relationship management Skills

Additional Information

  • Clear criminal and credit record