System Analyst: Support Functions

Date: 18 Apr 2024

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

Purpose Statement

  • This is for a Systems Analyst role withing the Capitec Shared Services team Supporting Retail and Business Banking.
  • The purpose of this role is to work in high complexity environment, fully embedded in DevOps team, leveraging specialist analysis tools, framework, techniques and practices to elicit, define/design and organize business requirements across multiple stakeholder groups.
  • Translate and document business requirements into technical user stories or specification (Full Stack, Cross system) detailing integration points, business & associated risk/ opportunities to be realized.



  • 3-5 years’ System Analyst Experience - Cross functional and Full Stack.
    • Modelling knowledge that will aid in formulating use cases and designing requirements.
    • Exposure to Agile and technology such as Jira and Confluence.
    • Experience in creating business cases for technology-related solutions.
    • Experience with Agile development methodologies.


  • Systems Design and Analysis experience

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational
  • A relevant tertiary qualification in Information Technology

Qualifications (Ideal or Preferred)

  • A relevant degree in Commerce or Information Technology
  • Diploma in Business Analysis


Advanced knowledge and understanding of

  • Knowledge for Systems Development Life Cycle (SDLC)
  • Knowledge for API frameworks
  • Knowledge of CI/CD pipeline solution design
  • Knowledge of technical modelling such as flow charts, integration sequence diagrams, etc. 


  • Advanced knowledge and understanding of
    • Credit Experience
    • Banking Industry 
    • Fintech
    • nCino experience


  • Communications Skills
  • Facilitation Skills
  • Presentation Skills
  • Interpersonal & Relationship management Skills
  • Project Management Skills (Methodolgy Specific)
  • Analytical Skills
  • Problem solving skills
  • Attention to Detail

Conditions of Employment

  • A valid driver's license and own vehicle is required
  • Clear criminal and credit record
  • Contactable via own mobile phone