Systems Analyst: Service Management Systems
Date: 2 Dec 2024
Location: Stellenbosch, Western Cape, ZA
Company: Capitec Bank Ltd
Purpose Statement
- Interpret specifications to build systems solutions to support business processes, aligned with relevant internal and external governance
- Design, develop and maintain automation and integration solutions in accordance with specific business requirements and IT drivers
- Provide technical system support and liaise with system vendors to ensure timely resolution of escalated technical issues
Experience
Min:
- 5-6 years’ experience in Systems Design and Analysis
- 2-3 years’ experience in Systems and Data Integration using a combination of the following platform solutions
- Transact-SQL
- PowerShell
- JavaScript
Ideal:
- 2-3 years’ experience in a Systems Analysis Role
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- A relevant qualification in Information Technology
Qualifications (Ideal or Preferred)
- Certification in ITIL
- A relevant qualification in Project Management
Knowledge
Min:
Advanced knowledge and understanding of
- Automation using PowerShell
- Querying Data with Transact-SQL
- Programming with JavaScript
- Systems Implementation and Technical Systems Support
- Vendor Liaison and Management
Ideal:
- Jira Core
- Confluence
- Advanced knowledge and understanding of
- Systems Analysis Methodologies
- ITIL Principles and the application thereof
Solid understanding of:
- Banking systems
- Banking business models
- Best practices for Quality Assurance (QA)
Skills
- Communications Skills
- Facilitation Skills
- Presentation Skills
- Interpersonal & Relationship management Skills
- Project Management Skills (Methodolgy Specific)
- SQL Skills
- Web Services
- XML
- PowerShell
- JavaScript
- Analytical Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- A valid driver's license and own vehicle is required
- Contactable via own mobile phone
- Clear criminal and credit record