Systems Analyst

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.  Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients. 

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.  

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.  

About The Role/Team

At Capitec, our Systems Analysts are instrumental in bridging the gap between business and technology. You’ll be part of a collaborative, cross-functional team that supports multiple areas of the bank - with a specific focus in this role on the insurance business unit. This team plays a vital role in enabling accurate data flows, enhancing financial sub-ledgers, and supporting operational and regulatory reporting. 

This role focuses on understanding insurance-related data, gathering business and technical requirements, and working closely with the data engineering team to translate these into actionable solutions. You will play a key part in ensuring that Capitec’s insurance data is accessible, accurate, and aligned with business needs. 

A successful candidate must bring prior experience in the insurance domain, with the ability to independently query SQL and engage confidently with business and technical stakeholders

What You’ll Be Doing

• Analyse insurance data, systems, and processes to extract and interpret requirements. 
• Gather, document, and validate functional and technical requirements from the insurance team. 
• Provide clear, structured input to the data engineer, enabling the development of accurate data pipelines and reporting solutions. 
• Collaborate closely with stakeholders across insurance, data, product, and compliance functions 
• Support the delivery of end-to-end solutions, ensuring alignment with governance, data quality, and regulatory expectations. 
• Contribute to system testing, user acceptance testing (UAT), and solution validation. 
• Assist in resolving data-related issues by identifying root causes and recommending improvements. 

What We Are Looking For

We’re seeking a systems thinker with a strong analytical mindset and excellent stakeholder engagement skills. The successful candidate should be confident working in a data-rich environment and understand the complexities of insurance processes and data structures. 

Preferred qualifications and experience include: 

• 3–5 years of experience in a Systems Analyst role. 
• Prior experience working in or supporting the insurance industry (essential). 
• Ability to write and interpret SQL queries independently. 
• Strong understanding of systems analysis methodologies and business process modelling. 
• Familiarity with data environments, system integration, and data validation practices. 
• Experience in cross-functional collaboration with technical and business teams. 
• Exposure to cloud-based solutions and tools such as JIRA, Confluence, or similar platforms is advantageous. 
• Excellent verbal and written communication skills, with a detail-oriented and structured approach to problem-solving.